Privacy Policy

1. Introduction

Welcome to Elena. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our application.

2. Information We Collect

We may collect the following types of information:

• Account information (email, name)
• Health and wellness data you choose to share (e.g. in conversations or onboarding)
• Chat messages and conversation history with Elena
• Photos you attach to chat messages (optional)
• Memories extracted from your conversations to personalize responses
• Usage data and app interactions

3. How We Use Your Information

Your information is used to:

• Provide and improve our services
• Personalize your experience (including via AI-powered responses)
• Communicate with you about your account

4. Third-Party AI and Data Sharing

Elena uses artificial intelligence to provide personalized health and wellness guidance. To do this, we send some of your data to a third-party AI service. We only do this after we have explained what is sent, who receives it, and obtained your permission in the app.

What data is sent

• Your chat messages and recent conversation history
• Photos you attach to messages (when you choose to send an image)
• Context such as your language preference and memories we have stored to personalize replies

Who receives it

This data is sent to OpenAI (OpenAI, L.L.C. / openai.com), which processes it to generate responses. OpenAI’s use of data is governed by their privacy policy and terms, which we encourage you to review: OpenAI Privacy Policy.

How we collect it and use it

We collect this data when you use the chat (messages and optional images) and when you complete onboarding. We use it solely to power Elena’s AI features, personalize your experience, and improve our service. We do not sell your data. OpenAI provides the same or equal protection for the data they process on our behalf as described in their policies.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@elenaapp.com